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Rebuilding Trust in Leadership

Societal, institutional, and organizational trust is at an all-time low. The 2021 Edelman Trust Barometer reveals that political unrest, a global pandemic, and years of government and corporate scandals have eroded people's trust in leaders worldwide. A survey of more than 33,000 respondents in 28 countries revealed that a majority of respondents believe that government leaders and business leaders are purposefully misleading people by saying things that are not true. Taking the key elements of trust into consideration, managers can take action to foster trust and improve workplace performance.