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As President of Global Leadership Resources, an authorized licensee of Crestcom International, Raquel operates in Chicagoland for Crestcom. She works with small, mid-market, and Fortune 500 companies to develop critical management skills.
Raquel’s passion for leadership development originates from her background in global business development for an automotive component maker serving all major car producers, including Ford, VW, GM, Nissan, SAIC, Adient, and Toyota. It was through her work in automotive she received the honor of being named one of the most influential women in American manufacturing by the National Association of Manufacturers and earned the Minority Supplier Development award from Johnson Controls.
Hired as an agent of change for her company, Raquel was responsible for growing the automotive segment of the business from 3% to 60% of sales and had a leading role in establishing manufacturing plants in Mexico and China, as well as exploring Eastern European options. With the Chairman of the Board, she created and managed development programs for women employees of the company. In partnership with the Michigan Minority Council, Toyota and Johnson Controls served as a corporate mentor and business development champion for minority businesses seeking to serve the automotive supply chain.
Raquel's passion for excellence led her to partner with Crestcom, one of the training industry's most widely used management and leadership development programs among Fortune magazine’s “Most Admired Companies.” Development areas of focus include effective communication, customer service, managing change, negotiation, problem-solving, raising productivity, strategic thinking, and team building. Her experience, paired with Crestcom’s award-winning signature program, The Bullet Proof® Manager, helps people produce real business results.
Raquel earned a B.A. from the Loyola University of Chicago and a Master's degree from St. Xavier University of Chicago. On weekends, you'll find Raquel and her family playing music out and about with their music students. Raquel and her son Rory share a world title in Irish music ensemble playing and a passion for the joy and excitement it brings to their lives.
Featured Webinar
Leadership Presence – Projecting Confidence with Authenticity
Featured Ebook
The Productivity Edge: Strategies for Getting More Done in 2024
Featured Resources
The Problem with Change in the Workplace with Ashley Goodall
On this week’s episode of The Leadership Habit podcast, host Jenn DeWall welcomes leadership expert and author Ashley Goodall to discuss the problem with change! For decades, “disruption” and “change” have been regarded as crucial to business growth and success. In...
Workplace Stress and Leadership Skills– A Critical Connection
Research shows that workplace stress can have a detrimental effect on our mental health. Stress can also worsen clinical mental illness and substance use disorders, impacting job performance, productivity and employee engagement. Experts warn that there are many...
Is Leadership Training Worth the Investment?
Should Your Organization Invest in Leadership Development? Leadership development programs are not just investments– they are catalysts for success. Despite the initial time and resource commitment, businesses can expect a 29% ROI within three months of leadership...
Crestcom Recognized as a Top Franchise for Diversity, Equity and Inclusion by Entrepreneur Magazine
Crestcom Recognized as a 2024 Top Franchise for Diversity, Equity and Inclusion by Entrepreneur Magazine Greenwood Village, CO – May 8, 2024 – Crestcom International was recently picked as a 2024 Top 100 Franchise for Diversity, Equity and Inclusion by Entrepreneur...
"I worked with Raquel as an outside consultant in Chicago and Mexico. She had great leadership and communications skills and collaboration. Highly recommend her." Read More
-Dr. Dan Tomal , Author 25 books, Professor and Owner
Tomal Consulting DanTomal.com
"The training gave me tools to better manage people and will help me learn to better my management skills and prepare me for future change. I enjoyed putting a $ value to our ideas and have the time and the ability to work towards a plan to better myself and..." Read More
-Charlie W , Program Management/Business Development
"I’ve been impressed not only with Raquel's knowledge, but also her willingness to share that knowledge. It’s been my privilege to be able to use her as a resource in a number of occasions. Raquel goes after every training challenge with a determination to find a solution while also taking..." Read More
-David Bagdade, JD , Director of Business Development
Dalton Clark Group