Featured Webinar
A Human-Centered Approach to Customer Service: Building Meaningful Connections for a Better Customer Experience

A Human-Centered Approach to Customer Service: Building Meaningful Connections for a Better Customer Experience

Did you know that 80% of CEOs claim their customers’ experiences are superior, but only 8% of customers agree? Supply chain issues, staffing shortages, and government restrictions disrupted customer service during the pandemic, and many consumers feel it hasn’t returned to normal. This is bad news for businesses because 91% of customers are willing to switch to a competitor after just one bad experience.
Watch Recording

Back to Resources

Webinar Registration

×

A Human-Centered Approach to Customer Service: Building Meaningful Connections for a Better Customer Experience

Did you know that 80% of CEOs claim their customers’ experiences are superior, but only 8% of customers agree? Supply chain issues, staffing shortages, and government restrictions disrupted customer service during the pandemic, and many consumers feel it hasn’t returned to normal. This is bad news for businesses because 91% of customers are willing to switch to a competitor after just one bad experience.

May 25th, 2023 at 10:00AM ET

Would you like more information about our programs? Check any of the below options to receive more information:

Interested in something not listed above?

something went wrong

Your submission returned the following errors:

Watch the Webinar

×

A Human-Centered Approach to Customer Service: Building Meaningful Connections for a Better Customer Experience