United States Leadership Training Expert

Nick Smith
Lake Forest, United States

Bio Picture: Nick Smith
Before joining Crestcom in October of 2022, Nicholas's multi-faceted career taught him the value of lifelong learning and development. He received his BA in Radio, Television, and Film from California State University Fullerton and is a member of the Sigma Nu Fraternity. During his time at CSUF, he worked for Disneyland as a Skipper on the World Famous Jungle Cruise. He enjoyed working there so much, he became a Lead Supervisor and Trainer for the attraction, supervising and training new employees to create a great guest experience.
Later, Nicholas became the Lead Quality Trainer for Blizzard Entertainment in Irvine, CA. In 2012, he moved into Customer Service Management and Community Relations with Snail Games USA before eventually joining Carbine Studios, a Division of NCSOFT, in 2013 as a Game Support Supervisor and later a Release Producer in Operations.
In 2019, he was ready for a new challenge and accepted the Director of Board Engagement position at California State University, Long Beach. In that role, he worked with the 49ers Foundation which controls over $150 Million for the University supporting the mission to educate and empower Bay Area youth through innovative community-focused strategies. In 2021, the University asked him to launch its Digital Engagement program, bridging the gap between the Strategic Communications team and their Development Officers.
Throughout his career, Nicholas discovered a passion for learning and development, which made joining the Crestcom network a natural choice. Now, he shares his experience and skills with organizations to develop their managers into more effective leaders

Featured Webinar

Leadership Presence – Projecting Confidence with Authenticity

How do you define leadership presence? Is it defined solely by what you wear and how you look? Or is it the ability to exude confidence and authenticity in any environment? Leadership presence accounts for 26% of what it takes to get a promotion. However, many people struggle to understand how to enhance their presence to stand out as talented leaders within an organization. Join host Jenn DeWall as she looks at leadership presence in the new hybrid workplace and how leaders can show up authentically while projecting the confidence and charisma needed to lead successful teams today. 

Featured Ebook

Unlocking Innovation Through Effective Leadership: Strategies for Building a Future-Ready Organization

As leaders, our role extends beyond managing day-to-day operations; we are the architects of our organizations' futures. We shape cultures that embrace change, encourage risk-taking, and reward creative thinking. Through effective leadership, we can unlock the immense potential of our teams, fostering an atmosphere where innovation is not just encouraged but expected. Download this eBook to explore the importance of innovation in maintaining a competitive edge and discover actionable strategies for leaders to inspire and manage forward-thinking teams.

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Featured Resources

Building a Support System at Work with Dona Amelia

Building a Support System at Work with Dona Amelia

In the high-pressure world of leadership, building a support system at work is crucial for personal and professional well-being. In a recent episode of the Leadership Habit Podcast, host Jenn DeWall sat down with Dona Amelia, co-founder and member service director at...

Developing Mental Strength in Leadership with Scott Mautz

Developing Mental Strength in Leadership with Scott Mautz

Developing Mental Strength in Leadership with CEO & Author, Scott Mautz In the latest episode of The Leadership Habit Podcast, host Jenn DeWall sits down with Scott Mautz to discuss the essential topic of mental strength and its critical role in effective...

"First 6 months of training, revenue up 20% YOY, customer retention 90%, employee turnover improved 75%" Read More

-Dave Yencarelli , COO
American Electrical

"Outlines how various modules have had a financial impact and enhanced their reputation even more." Read More

-Bernadette Sohler , VP of Corporate Affairs
Middlesex Water Co.

"50% more profitable, 500k in cost saving from productivity improvements and revenue gains. BPM taught staff a common language." Read More

-Howard Chang , President & CEO
Top Drawer Creative

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"First 6 months of training, revenue up 20% YOY, customer retention 90%, employee turnover improved 75%"

-Dave Yencarelli , COO
American Electrical

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"Outlines how various modules have had a financial impact and enhanced their reputation even more."

-Bernadette Sohler , VP of Corporate Affairs
Middlesex Water Co.

×

"50% more profitable, 500k in cost saving from productivity improvements and revenue gains. BPM taught staff a common language."

-Howard Chang , President & CEO
Top Drawer Creative

Contact Nick Smith

Contact Info

  • 24055 Elrond, Lake Forest, California 92630, United States
  • 310-266-3072
  • 310-266-3072

Webinar Registration

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Leadership Presence – Projecting Confidence with Authenticity

How do you define leadership presence? Is it defined solely by what you wear and how you look? Or is it the ability to exude confidence and authenticity in any environment? Leadership presence accounts for 26% of what it takes to get a promotion. However, many people struggle to understand how to enhance their presence to stand out as talented leaders within an organization. Join host Jenn DeWall as she looks at leadership presence in the new hybrid workplace and how leaders can show up authentically while projecting the confidence and charisma needed to lead successful teams today. 

June 27th, 2024 at 12:00AM ET

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Leadership Presence – Projecting Confidence with Authenticity