United States Leadership Training Expert
Later, Nicholas became the Lead Quality Trainer for Blizzard Entertainment in Irvine, CA. In 2012, he moved into Customer Service Management and Community Relations with Snail Games USA before eventually joining Carbine Studios, a Division of NCSOFT, in 2013 as a Game Support Supervisor and later a Release Producer in Operations.
In 2019, he was ready for a new challenge and accepted the Director of Board Engagement position at California State University, Long Beach. In that role, he worked with the 49ers Foundation which controls over $150 Million for the University supporting the mission to educate and empower Bay Area youth through innovative community-focused strategies. In 2021, the University asked him to launch its Digital Engagement program, bridging the gap between the Strategic Communications team and their Development Officers.
Throughout his career, Nicholas discovered a passion for learning and development, which made joining the Crestcom network a natural choice. Now, he shares his experience and skills with organizations to develop their managers into more effective leaders
Featured Webinar
Difficult Conversations at Work: Providing Feedback, Managing Conflict and Improving Relationships
Featured Ebook
The Productivity Edge: Strategies for Getting More Done in 2024
Featured Resources
The Hidden Costs of Employee Turnover: A Call to Action
Employee turnover can hold an organization back financially and operationally in today's complex business landscape. It may not always be obvious on a balance sheet, but it can have a big impact on financial stability and company culture. According to Gallup, ...
How to Build Resilience with Russell Harvey
Building Resilience with Coach, Facilitator and Speaker, Russell Harvey In this week’s episode of The Leadership Habit podcast, Jenn DeWall talks to Russell Harvey about building resilience. A study by The Resilience Institute found that intentionally building...
How to be an Everyday Mentor with Ted Ma
Everyday Mentorship with Leadership Strategist Ted Ma On this week's episode of the Leadership Habit Podcast, Jenn DeWall welcomes Mentorship Mindset expert Ted Ma to discuss how to be an everyday mentor. Mentorship is the key to creating a better, more empowered,...
Solve Leadership Challenges in Manufacturing with Crestcom
Solving the Top Leadership Challenges in Manufacturing with Crestcom L.E.A.D.R. In the complex world of manufacturing, leaders face challenges like hitting production targets, managing diverse teams, ensuring safety and compliance, and attracting and retaining...
"First 6 months of training, revenue up 20% YOY, customer retention 90%, employee turnover improved 75%" Read More
-Dave Yencarelli , COO
American Electrical
"Outlines how various modules have had a financial impact and enhanced their reputation even more." Read More
-Bernadette Sohler , VP of Corporate Affairs
Middlesex Water Co.
"50% more profitable, 500k in cost saving from productivity improvements and revenue gains. BPM taught staff a common language." Read More
-Howard Chang , President & CEO
Top Drawer Creative