United States Leadership Training Expert

Julio Serrano
San Antonio, United States

Bio Picture: Julio Serrano
Julio is the President of Operation Total Leadership, LLC (OTL), an authorized licensee of Crestcom.
After 20 years of military service, Julio sat down with his family and discussed the impacts that work has on the family dynamic. Coming home experiencing burnout more times than not actually created more burnout. He now has a new mission to help organizations and their workforce improve their bottom lime.
Today, Julio has a goal of helping the workforce generate energy and excitement to take on the day. With Crestcom's Leadership Development Program, he's partnering with local businesses and organizations to supercharge their management teams. Managers are vital, they carry out the orders of the leadership team and serve the professionals who make the organization successful.
The reality of today's climate is that burnout and mental health concerns are high and it's affecting our manager's ability to manage both their work and their people. Julio is known for connecting with his clients and providing a development experience that directly impacts positive behaviors, increased productivity and both life and work satisfaction.
Crestcom operates in over 60 countries and more than 50 U.S. markets providing an award-winning leadership development program. Crestcom is operating in the Greater San Antonio Area, TX, which includes (but is not limited to) the following counties: Atascosa, Bandera, Bexar, Comal, Guadalupe, Kendall, Medina, Wilson.
If you are open to learn a different to develop your workforce connect with Julio asap. Every day you wait is another day of missed opportunities. Over 1 million participants have benefited and I'm confident that you will too.

Featured Webinar

Difficult Conversations at Work: Providing Feedback, Managing Conflict and Improving Relationships

If you are dreading a difficult conversation at work– you are not alone. Surveys have shown as many as 80% of workers are avoiding at least one necessary conversation at work. In fact, one poll found that 1 in 10 people have put off a difficult conversation for more than a year!Better communication is the key to improving employee engagement, increasing productivity, and building a positive workplace culture. In this webinar, we’ll share communication tools for giving and receiving feedback, managing conflict and building team relationships.So join us on April 11th and learn how to navigate those difficult conversations to improve relationships and get results!

Featured Ebook

The Productivity Edge: Strategies for Getting More Done in 2024

Unlock the secrets of supercharged productivity! Dive into our eBook to discover the transformative power of mastering the four critical components of productivity. In a world brimming with distractions and endless to-do lists, learn how top leaders triumph over time constraints and interruptions – which can devour nearly 5% of your workday. With insights from a pivotal University of California Irvine study, this guide is your key to understanding and conquering the common hurdles in today's fast-paced workplace. Whether you're setting ambitious new year goals or striving to elevate your team's performance, our eBook offers groundbreaking strategies to amplify efficiency and achieve more in less time. Get ready to turn every hour into a powerhouse of productivity!

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Featured Resources

The Hidden Costs of Employee Turnover: A Call to Action

The Hidden Costs of Employee Turnover: A Call to Action

Employee turnover can hold an organization back financially and operationally in today's complex business landscape. It may not always be obvious on a balance sheet, but it can have a big impact on financial stability and company culture. According to Gallup, ...

How to Build Resilience with Russell Harvey

How to Build Resilience with Russell Harvey

Building Resilience with Coach, Facilitator and Speaker, Russell Harvey In this week’s episode of The Leadership Habit podcast, Jenn DeWall talks to Russell Harvey about building resilience. A study by The Resilience Institute found that intentionally building...

How to be an Everyday Mentor with Ted Ma

How to be an Everyday Mentor with Ted Ma

Everyday Mentorship with Leadership Strategist Ted Ma On this week's episode of the Leadership Habit Podcast, Jenn DeWall welcomes Mentorship Mindset expert Ted Ma to discuss how to be an everyday mentor. Mentorship is the key to creating a better, more empowered,...

Solve Leadership Challenges in Manufacturing with Crestcom

Solve Leadership Challenges in Manufacturing with Crestcom

Solving the Top Leadership Challenges in Manufacturing with Crestcom L.E.A.D.R. In the complex world of manufacturing, leaders face challenges like hitting production targets, managing diverse teams, ensuring safety and compliance, and attracting and retaining...

Contact Julio Serrano

Contact Info

  • 110 East Houston Street, San Antonio, Texas 78205, United States
  • 210.544.2837
  • 210.544.2837

Webinar Registration

×

Difficult Conversations at Work: Providing Feedback, Managing Conflict and Improving Relationships

If you are dreading a difficult conversation at work– you are not alone. Surveys have shown as many as 80% of workers are avoiding at least one necessary conversation at work. In fact, one poll found that 1 in 10 people have put off a difficult conversation for more than a year!Better communication is the key to improving employee engagement, increasing productivity, and building a positive workplace culture. In this webinar, we’ll share communication tools for giving and receiving feedback, managing conflict and building team relationships.So join us on April 11th and learn how to navigate those difficult conversations to improve relationships and get results!

April 11th, 2024 at 10:00AM ET

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