United States Leadership Training Expert

Dave Heisey
Grass Lake, United States

Bio Picture: Dave Heisey
Organizational performance has changed significantly over the past 20 years, and it isn’t getting easier, particularly for Owners, CEO's and Presidents (OCP's), who are the ultimate decision-makers for their organizations:
✔ Technology has impacted communications tremendously: phone, email, text, face-to-face, and social require unique skills.
✔ There are as many as five generations in the workplace at the same time, with different approaches to work.
✔ Customer service expectations have increased requiring higher quality and consistency delivered quickly.
✔ Employees have higher expectations of their employers, if you don’t engage them quickly and often they’ll leave.
✔ Your performance is impacted not only by the primary product or service but by the myriad of suppliers you utilize.
✔ Technical competence is necessary across many disciplines beyond just your core competencies.
This makes the job of OCP's far more challenging. The number of decisions to be made, their complexity, and the pace necessary to remain competitive are putting real strains on the leaders at the top of every organization. How would your life change if your leadership team and all of your employees were helping to guide your organization through the challenges identified above? How nice would it be if they understood the key business drivers for your company, were able to keep pace with the technical aspects of their role, and utilized their unique perspective to not only solve problems but create opportunities that would leapfrog the competition?
The school of hard knocks will always be the default, and many of us have developed our skills through learning by doing. But this is a slow, erratic and potentially faulty process. Your functional leaders need to be really good at their technical roles but also need to be strong in leading teams, in encouraging collaboration, in developing team members, and in having a solid understanding of your operations.
I am passionate about seeing Michigan organizations improve their leadership skills. It will not only improve our organization and economic performance, but will extend throughout our communities, our schools, and our local governments. If you connect with me on LinkedIn, I provide a daily perspective on leadership and organizational challenges that you might find useful. I will NOT contact you with a solicitation as soon as you connect. My interest is in finding OCP's that have a genuine desire to improve their performance and are interested in discussing the possibilities further.

Featured Webinar

Understand Generational Differences to Build Connected Teams

For the first time in history, many organizations are managing five different generations in their workforce! Creating a connected team of employees ranging from their 20s to 70s is not easy, and the changes brought about by the COVID pandemic have only compounded these challenges. While Traditionalists and Baby Boomers are looking for structure and loyalty, Gen X likes to make their own rules. Meanwhile, less than half of Millennials believe that businesses positively impact society, and 53% of Gen Z workers plan to quit their current job within two years!

Featured Ebook

A Leader’s Guide to Navigating the Five-Generation Workplace

A Leader’s Guide to Navigating the Five-Generation Workplace explores the unique challenges and opportunities of managing a workforce spanning five generations. From the Silent Generation to Gen Z, each generation brings its own work styles, values, and communication preferences, shaping today’s diverse workplace.This e-book provides actionable insights for leaders to encourage collaboration, navigate generational differences, and support millennial managers in balancing the demands of leading older and younger team members. This guide will look at the importance of avoiding stereotypes while understanding employees within the context of their generation. Leaders will discover strategies to create a cohesive, productive environment where every team member can thrive. Perfect for managers looking to unlock the full potential of their multigenerational teams!

Download Ebook

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Take the Crestcom Leadership Health Assessment

Crestcom’s Leadership Health Assessment consists of 30 targeted questions designed to help companies identify growth areas within their teams based on Crestcom’s 10 Core Leadership Competencies.

Featured Resources

Crestcom Named a Top 100 Franchise for Women by Franchise Business Review

Crestcom Named a Top 100 Franchise for Women by Franchise Business Review

Independent Survey Shows Female Franchise Owners Are Highly Satisfied with Crestcom International’s Performance Greenwood Village, CO, March 2025  – Crestcom International has been recognized by Franchise Business Review as a 2025 Top Franchise for Women. Only 100...

Steve Coleman Joins the Crestcom Network

Steve Coleman Joins the Crestcom Network

Crestcom International, LLC welcomes Steve Coleman to its global franchise network. Greenwood Village, CO — Crestcom International is pleased to announce a new authorized licensee, Steve Coleman. He will now offer Crestcom’s award-winning and accredited leadership...

The Secret to Success is Leadership Grit and Resilience

The Secret to Success is Leadership Grit and Resilience

Many people attribute leadership success to intelligence, experience, technical skills, or even luck. However, it is usually the result of an individual's ability to persevere through adversity and maintain focus in the face of challenges.  The secret to success in...

""Dave and the Crestcom program exceeded my expectations! It helped me gain the necessary leadership skills to effectively establish a new management framework for one of our fastest expanding practice groups. The skills learned during the program allowed us to improve communication among our team, provide faster and more effective..." Read More

--Chris Patterson , Member
Fahey Schultz Burzych Rhodes Law Firm

""After just a couple of months I had gotten so much benefit out of my time with Dave that I have put 8 of our leaders into the program to date and as we bring on new team members as part of their onboarding process they will be taking this..." Read More

--Derek Sommer , Owner / CEO
Spud Software

""Because of Dave, I have a whole toolkit of management techniques that have helped me be a more effective leader within my organization. I participated in Crestcom’s 12-month Bullet Proof Manager program, which Dave facilitated. Not only was he effective at leading the training modules, but he would regularly share..." Read More

--Natalie Chmiko , Vice President Pure Michigan Business Connect and International Trade
Michigan Economic Development Corporation

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""Dave and the Crestcom program exceeded my expectations! It helped me gain the necessary leadership skills to effectively establish a new management framework for one of our fastest expanding practice groups. The skills learned during the program allowed us to improve communication among our team, provide faster and more effective client response times, achieve a team with greater affinity and understanding of each other, and prioritize skill development and succession planning. Dave and the Crestcom program helped me understand these areas of the business and made it possible to be a very effective practice group leader to serve our employees and our clients.""

--Chris Patterson , Member
Fahey Schultz Burzych Rhodes Law Firm

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""After just a couple of months I had gotten so much benefit out of my time with Dave that I have put 8 of our leaders into the program to date and as we bring on new team members as part of their onboarding process they will be taking this training. The training teaches a wide range of critical tools needed to grow our business and holds us accountable to put what we learn into action. The awesome "side effect" is how our leaders are working together more than ever and as a team focusing on growing the business as a whole. I believe the training that Dave provides is so powerful because Dave has the real-world experience to back what he is teaching to help us better apply what we learn.""

--Derek Sommer , Owner / CEO
Spud Software

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""Because of Dave, I have a whole toolkit of management techniques that have helped me be a more effective leader within my organization. I participated in Crestcom’s 12-month Bullet Proof Manager program, which Dave facilitated. Not only was he effective at leading the training modules, but he would regularly share insights from his previous management roles in the private sector. I particularly appreciated his approach in getting to know the participants and their roles so he could give better guide the sessions and 1:1 debriefs. I highly recommend Dave for your next leadership training!""

--Natalie Chmiko , Vice President Pure Michigan Business Connect and International Trade
Michigan Economic Development Corporation

Contact Dave Heisey

Contact Info

  • 1243 Deer Run, Grass Lake, Michigan 49240, United States
  • 517-906-6247
  • 517-449-0124

Webinar Registration

×

Understand Generational Differences to Build Connected Teams

For the first time in history, many organizations are managing five different generations in their workforce! Creating a connected team of employees ranging from their 20s to 70s is not easy, and the changes brought about by the COVID pandemic have only compounded these challenges. While Traditionalists and Baby Boomers are looking for structure and loyalty, Gen X likes to make their own rules. Meanwhile, less than half of Millennials believe that businesses positively impact society, and 53% of Gen Z workers plan to quit their current job within two years!

September 29th, 2022 at 10:00AM ET

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Understand Generational Differences to Build Connected Teams