United States Leadership Training Expert
✔ Technology has impacted communications tremendously: phone, email, text, face-to-face, and social require unique skills.
✔ There are as many as five generations in the workplace at the same time, with different approaches to work.
✔ Customer service expectations have increased requiring higher quality and consistency delivered quickly.
✔ Employees have higher expectations of their employers, if you don’t engage them quickly and often they’ll leave.
✔ Your performance is impacted not only by the primary product or service but by the myriad of suppliers you utilize.
✔ Technical competence is necessary across many disciplines beyond just your core competencies.
This makes the job of OCP's far more challenging. The number of decisions to be made, their complexity, and the pace necessary to remain competitive are putting real strains on the leaders at the top of every organization. How would your life change if your leadership team and all of your employees were helping to guide your organization through the challenges identified above? How nice would it be if they understood the key business drivers for your company, were able to keep pace with the technical aspects of their role, and utilized their unique perspective to not only solve problems but create opportunities that would leapfrog the competition?
The school of hard knocks will always be the default, and many of us have developed our skills through learning by doing. But this is a slow, erratic and potentially faulty process. Your functional leaders need to be really good at their technical roles but also need to be strong in leading teams, in encouraging collaboration, in developing team members, and in having a solid understanding of your operations.
I am passionate about seeing Michigan organizations improve their leadership skills. It will not only improve our organization and economic performance, but will extend throughout our communities, our schools, and our local governments. If you connect with me on LinkedIn, I provide a daily perspective on leadership and organizational challenges that you might find useful. I will NOT contact you with a solicitation as soon as you connect. My interest is in finding OCP's that have a genuine desire to improve their performance and are interested in discussing the possibilities further.
Leading in the Hybrid Workplace
Achieving High-Performance Through Emotionial Intelligence with Neuro-Leadership Expert, Maureen Chiana
Achieving High-Performance Through Emotional Intelligence with Neuro-Leadership Expert, Maureen Chiana Jenn DeWall: Hi everyone! It’s Jenn DeWall. And on this week’s episode of The Leadership Habit podcast, I sat down with Maureen Chiana, who was the neuro-leadership...
Have you ever been told you need to be more strategic? “Strategic Thinking” is a term that often gets bounced around in meetings and performance reviews, but what does it really mean? At its core, strategic thinking is about analyzing opportunities from a broad...
Customer service has taken on new meaning in the past year and will continue to evolve as organizations innovate and re-think business practices post-pandemic. Customer expectations remain high, and a bad customer experience can really hurt your business. In a survey...
Discover Your Hybrid Professional Identity with Creative Disruptor, Sarabeth Berk Jenn DeWall: Hi everybody, it's Jenn DeWall here, and on this week's episode of Crestcom's The Leadership Habit podcast, I sat down to talk with Dr. Sarabeth Berk all about our hybrid...
""Dave and the Crestcom program exceeded my expectations! It helped me gain the necessary leadership skills to effectively establish a new management framework for one of our fastest expanding practice groups. The skills learned during the program allowed us to improve communication among our team, provide faster and more effective..." Read More
Fahey Schultz Burzych Rhodes Law Firm
""After just a couple of months I had gotten so much benefit out of my time with Dave that I have put 8 of our leaders into the program to date and as we bring on new team members as part of their onboarding process they will be taking this..." Read More
, Owner / CEO
""Because of Dave, I have a whole toolkit of management techniques that have helped me be a more effective leader within my organization. I participated in Crestcom’s 12-month Bullet Proof Manager program, which Dave facilitated. Not only was he effective at leading the training modules, but he would regularly share..." Read More
, Vice President Pure Michigan Business Connect and International Trade
Michigan Economic Development Corporation