Independent Survey Shows Veteran Franchise Owners Are Highly Satisfied with Crestcom’s Performance
November, 2025
Greenwood Village, CO – Crestcom was identified by an independent research firm, Franchise Business Review, as a 2025 Top Franchise for Veterans. Only 100 brands were named to the annual list of award winners.
To identify the companies on this year’s list of the Top Franchises for Veterans, Franchise Business Review analyzed data from over 2,100 franchise owners representing 365 brands regarding their overall satisfaction with their brands and their likelihood to recommend them to others.
Crestcom’s franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including leadership, training & support, operations, franchisor/franchisee relations, and financial opportunity.
The Crestcom franchise is for the professional who wants to make a difference in people’s lives by fulfilling the mission of developing great leaders around the world. It is for those individuals choosing the path that leads to profit with purpose. Since its inception in 1987, Crestcom’s leadership development programs have delivered sustained behavior change and measured value to its clients.
Manny Martinez, a Crestcom Area Representative and Franchise Owner in Washington State, joined the Crestcom network after a 30-year career in the U.S. Air Force. He explains, “I stayed in the military for 30 years. It was a great experience. I climbed the ladder of elite leadership all the way to the top, which was an honor and a privilege, and I became a leader of people. And my job was to empower people to develop people, to give them the tools and skills to get to the next level, empowering teams as well. And as I finished my career in the service, I thought, how can I continue doing just that? How can I continue to pour into the lives of others so that they can achieve their highest potential? And from that, I decided to become an authorized Crestcom franchise owner.”
Franchise Business Review, a research firm that conducts independent surveys of franchisee satisfaction, provides the only ratings of franchises based solely on actual franchisee satisfaction and performance. “Veterans exploring franchise ownership have many options to choose from, but it’s not always easy to know which brands truly deliver,” said Eric Stites, founder & CEO of Franchise Business Review. “While many franchises advertise incentives for veterans, what matters most is the experience after the contract is signed.”
Crestcom’s President and CFO, Julie Draguns, accepted the award, stating, “Crestcom is committed to working hard to ensure the success of our franchisees. We are proud to say our impressive network of franchisees includes many military veterans. We thank them for their service, and we are thrilled to be recognized by Franchise Business Review.”
Earlier this year, Crestcom was also recognized by Franchise Business Review as a Top Franchise for Culture, a Top Franchise for Women, and a Top Low-Cost Franchise.
About Crestcom International
Crestcom International, LLC, is an international leadership development organization that has trained over one million leaders for 30,000 businesses in 60 countries worldwide. Crestcom does this through a unique blend of live-facilitated multimedia video, interactive exercises, and shared learning experiences, followed by action plans and accountability sessions to ensure measured development in key leadership competency areas. For more information about Crestcom’s development programs or owning a franchise, please visit Crestcom.com. To schedule an interview, please contact [email protected].
About Franchise Business Review
Franchise Business Review (FBR) is a leading market research firm serving the franchise sector. FBR measures the satisfaction and engagement of franchisees and franchise employees and publishes various guides and reports for entrepreneurs considering an investment in a franchise business. Since 2005, FBR has surveyed hundreds of thousands of franchise owners and over 1,200 leading franchise companies. To read our publications, visit https://franchisebusinessreview.com/page/digital-guides/. To learn more about FBR’s research, please visit www.FranchiseBusinessReview.com.
Media Contacts:
Cara Rufo
Director of Marketing
Franchise Business Review
Ali Forman
B2B Marketing Director
603.319.4818
