In today’s competitive business environment, employee engagement is more crucial than ever. Engaged employees are not only more productive but also contribute to a positive workplace culture and higher retention rates.Â
One of the most effective ways to boost employee engagement is through good coaching. A great coach supports employees, helps them understand their strengths and weaknesses, and creates a culture of resilience. By becoming a better coach, managers can significantly enhance the engagement levels of their teams.Â
The Importance of Employee Engagement
According to Gallup’s “State of the Global Workplace: 2024 Report,” low employee engagement costs the global economy an estimated $8.9 trillion, or 9% of global GDP. Engaged employees are more productive, have better well-being, and contribute to higher profitability and customer satisfaction. However, the report also highlights that only 23% of employees worldwide are engaged, indicating a significant opportunity for improvement.
The Role of Coaching in Boosting Employee Engagement
Effective coaching can transform a manager’s relationship with their team. Gallup’s research shows that managers account for 70% of the variance in team employee engagement. This means that the way managers interact with their employees has a profound impact on engagement levels. Do your managers know how to be the coach employees need?Â
6 Ways to Be a Better Coach
Becoming a better coach requires sharpening some basic leadership skills. Here are six practical ways to be a better coach and boost employee engagement:
1. Providing Regular Feedback
One of the key elements of effective coaching is providing regular, meaningful feedback. This helps employees understand their strengths and areas for improvement, fostering a sense of growth and development. According to the Gallup report, employees who receive frequent feedback are more likely to be engaged and productive.Â
Schedule regular one-on-one meetings with each team member. During these meetings, discuss their progress, acknowledge their achievements, and address any areas for improvement. This consistent interaction ensures that feedback is timely and relevant, helping employees stay on track and feel valued.
2. Setting Clear Expectations
Another critical aspect of coaching is setting clear expectations. When employees know what is expected of them, they are more likely to be engaged and motivated to meet those expectations. Gallup’s findings indicate that clear communication from managers can significantly reduce workplace stress and increase engagement.
Develop a comprehensive onboarding process that includes detailed role descriptions, performance metrics, and short-term and long-term goals. Regularly revisit these expectations in team meetings to ensure alignment and clarity.
3. Encouraging Employee Development
Encouraging employees to develop their skills and pursue career growth is another vital coaching strategy. Managers who support their team members’ professional development help them feel valued and invested in their work, which boosts engagement and job satisfaction.
Create personalized development plans for each employee, including opportunities for training, mentorship, and career advancement. Encourage employees to set professional goals and provide the resources and support they need to achieve them.
4. Improving Employee Wellbeing
Employee well-being is closely linked to engagement. Gallup’s report highlights that engaged employees are more likely to report higher levels of well-being. Coaching plays a crucial role in this by addressing employees’ needs and concerns, providing support, and fostering a positive work environment.
Implement regular check-ins focused on employee wellbeing, where managers can discuss not only work-related issues but also personal concerns. Offer access to wellness programs, mental health resources, and flexible work arrangements to support overall employee health.
5. Reducing Workplace Stress
Workplace stress is a significant barrier to employee engagement. The Gallup report reveals that 41% of employees experience a lot of stress, which negatively impacts their engagement and productivity. Effective coaching can help reduce stress by ensuring employees have the resources and support they need to perform their jobs effectively.
Consider providing stress management workshops and training on time management and prioritization skills. Encourage a culture where taking breaks and using vacation time is normalized and supported by leadership.
6. Promoting Work-Life Balance
Managers who coach their employees on maintaining a healthy work-life balance can also boost engagement. Employees who feel supported in balancing their work and personal lives are more likely to be engaged and committed to their roles.
Advocate for flexible working hours and remote work options where feasible. Encourage employees to set boundaries between work and personal time, and lead by example by demonstrating a balanced approach to work-life integration.
Improve Your Coaching Skills to Improve Employee Engagement
Becoming a better coach is one of the most effective ways to boost employee engagement. By providing regular feedback, setting clear expectations, and encouraging development, managers can create a more engaged and productive workforce. As highlighted in Gallup’s “State of the Global Workplace: 2024 Report,” the benefits of high employee engagement are substantial, including increased productivity, profitability, and overall employee well-being.
To learn more about how you can improve your coaching skills and boost employee engagement, consider exploring Crestcom’s leadership training programs. Our programs are designed to equip managers with the tools and techniques needed to lead effectively and foster a highly engaged workforce. Visit our website to learn more and start your journey towards becoming a better coach today.
