Gauging Employee Engagement With 12 Questions

Employee engagement is one element in gauging how effective you are as a manager.

In their book, First Break All the Rules, Marcus Buckingham and Curt Coffman determined 12 questions matter more than any others when determining how engaged employees are. Consider asking these questions and getting some honest feedback. The best managers, Buckingham and Coffman concluded, are really good at selecting employees, setting expectations, motivating their people, and developing the individuals on their teams.

12 Questions to Gauging Employee Engagement

  1. Do I know what is expected of me?
  2. Do I have the materials and equipment I need to do my work right?
  3. At work, do I have the opportunity to do what I do best every day?
  4. In the last seven days, have I received recognition or praise for doing good work?
  5. Does my supervisor, or someone at work, care about me as a person?
  6. Is there someone at work who encourages my development?
  7. At work, do my opinions seem to count?
  8. Does the mission/purpose of my company make me feel my job is important?
  9. Are my co-workers committed to doing quality work?
  10. Do I have a best friend at work?
  11. In the last six months, has someone at work talked to me about my progress?
  12. This last year, have I had opportunities at work to learn and grow?

Book Review: Taken From Amazon

Buckingham and Coffman explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her — they define the right outcomes rather than the right steps; how they motivate people — they build on each person’s unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people — they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research — which initially generated thousands of different survey questions on the subject of employee opinion — finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover.

Learn more about gauging employee engagement and improving other core leadership skills with our 12 month leadership development program.