This Site may periodically provide links to third-party Web sites (“Third-Party Sites”). This Agreement governs only this Site and not any Third-Party Sites. Our decision to link to a Third-Party Site is not an endorsement of the content or services in that linked Third-Party Site. Crestcom International, LLC does not control these Third-Party Sites and expressly disclaims any responsibility for the content, the accuracy of the information and any products or services available on the Third-Party Sites. If you decide to access or engage in services through linked Third-Party Sites, you do so at your own risk. You should direct any concerns regarding any Third-Party Sites to the administrator of the applicable Third-Party Site. You should also refer to the separate terms of use, privacy policies and other rules posted on Third-Party Sites before you use them.

The data, information and material included in this Website is copyrighted by Crestcom International, LLC. All rights are reserved under the copyright laws of the United States of America. No part of this Website can be redistributed, copied or reproduced without the prior written consent of Crestcom International, LLC.

The user of this Website assumes all responsibility and risk for the use of this Website and the Internet generally. Crestcom International, LLC, and its affiliated companies disclaim all warranties, representations or endorsements, expressed or implied, with regard to the data, information and material included in, or accessible from, this Website or the Internet, including, but not limited to, all implied warranties of merchantability, fitness for a particular purpose or non-infringement. Crestcom International, LLC and its affiliated companies have the right to discontinue, change or update any data, information or material included in the Website without prior notice, and they do not assume any legal liability or responsibility for the accuracy, completeness or usefulness of any data, information or material included in, or accessible from, this Website. No advice or information given by Crestcom International, LLC or its affiliated companies shall create any warranty. Neither Crestcom International, LLC nor its affiliated companies warrants that the data, information and material included in the Website or on the Internet will be uninterruptible or error free or that any data, information, software or other material accessible from this Website is free of viruses or other harmful components.

In no event shall Crestcom International, LLC or its affiliated companies be liable for any compensatory, special, direct, incidental, indirect, or consequential damages, exemplary damages or any damages whatsoever resulting from loss of use, data, information or profits arising out of or in connection with the use or performance of the data, information or material included in this Website or on the Internet generally or on any other basis.

The Crestcom logo, and other marks, including the names of various products and services are marks of this Company. Use of this site shall be governed by and construed in accordance with the laws of our state of business, without giving effect to any principles of conflicts of laws. Any dispute concerning this site shall be subject to the exclusive venue of a court of competent jurisdiction in our state of Colorado.

Should any provision of our terms and conditions be held invalid, unlawful or for any reason unenforceable, then the invalid, unlawful or unenforceable provision shall be severable from the remaining provisions. Such invalid, unlawful or unenforceable provision shall not affect the validity or enforceability of the remaining provisions.

​Purpose and Scope

The purpose of this Website Privacy Policy is to inform you how we collect, use, store, and share information obtained through this website, including any optimized version accessed via a wireless or mobile device (the “Website”).

As used in this Website Privacy Policy, “we,” “us,” “our,” or the “Company” refers to Crestcom International, LLC and its affiliates, but does not include Crestcom International, LLC’s independently owned and operated franchisees.

This Website is intended for a United States audience. If you access this Website from outside the United States, you acknowledge, agree, and consent that any information you provide, including personal information, will be transferred to and processed by servers located in the United States and subject to U.S. laws and regulations. You are responsible for compliance with any applicable local or national laws governing your use of the Website.

By using this Website, you agree to be bound by this Privacy Policy and our Terms of Use. We may update this Privacy Policy from time to time, and any updated version will be posted on this Website. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Privacy Policy.

Applicability to Other Websites and Services

Other websites operated by the Company or affiliated with the Company may have similar or different privacy policies governing their use. Websites operated by Crestcom franchisees are not governed by this Privacy Policy.

Our Website may contain links to third-party websites. We encourage you to review the privacy policies and terms of use of any third-party websites you visit. We are not responsible for the privacy practices or content of those websites.

This Privacy Policy applies only to information collected through this Website. Information shared with us through other means (such as telephone communications, email outside the Website, or in-person interactions, including franchisee training sessions) is not governed by this Website Privacy Policy and may be used or shared as permitted by applicable law.

Information Collected Through the Website

We collect information in several ways:

• Information you voluntarily provide, such as when you complete forms, register for programs, request information, or communicate with us.
• Automatically collected information, such as IP address, browser type, device information, pages visited, referral URLs, and timestamps, through cookies and similar tracking technologies.
• Third-party service integrations, as described below.

Cookies, Tracking Technologies, and Consent Management

We use cookies and similar technologies to operate, analyze, and improve the Website and to support marketing and business development activities.

We utilize a consent management platform (CookieBot) that allows users to control whether non-essential cookies and tracking technologies are enabled. Except where required for Website functionality, cookies and trackers are intended to fire only after a user provides the appropriate consent.

You may withdraw or modify your consent at any time through CookieBot or via links provided on the Website.

ZoomInfo WebSights Tracking Technology

We use ZoomInfo WebSights, a business-to-business website visitor identification and analytics tool, for marketing and sales purposes.

Vendor: ZoomInfo Technologies LLC
Implementation: Script-based tracking (ZoomInfo WebSights script)
Pages: Primary crestcom.com Website pages, excluding “Own a Franchise” pages
Classification: Marketing / Targeting cookies
Go-live date: January 2026 (or later)

Purpose of Use

ZoomInfo WebSights is used to:

• Identify companies or organizations visiting our Website
• Support B2B marketing, lead generation, and sales outreach
• Analyze Website engagement at a company level

Data Collected

The ZoomInfo WebSights script may collect:

• IP addresses (used to identify company or organization)
• Pages and URLs visited
• Referral sources
• Date and time of visits
• Browser and device information

ZoomInfo WebSights identifies companies, not individual persons. Data is considered anonymous at the individual level.

Cookies

ZoomInfo WebSights uses first-party cookies (for example, cookies named _zi_ or similar) for session and visit tracking.

Consent

The ZoomInfo WebSights script is intended to fire only after a user provides Marketing/Targeting cookie consent through CookieBot.

Data Location and Retention

• Data is transmitted to and stored on ZoomInfo servers in the United States.
• Data may be transferred to the United States if collected from users located outside the U.S.
• ZoomInfo typically retains WebSights visitor data for approximately 13 months.

Data Sharing and Sale

• ZoomInfo does not share WebSights data with its affiliates.
• ZoomInfo does not sell WebSights tracking data specific to our Website. This data is treated as proprietary visitor intelligence.

Google Calendar API Integration

Certain Website features allow users to add or update sessions or events in their Google Calendar.

We use the Google Calendar API with the following scope:
/auth/calendar – See, edit, share, and permanently delete calendars you can access using Google Calendar.

How It Works

• When users choose to add sessions to their Google Calendar, they are prompted to approve Google API access.
• Upon approval, we create or update calendar events on the user’s behalf.
• Users receive an email containing session details and an .ics file, along with an “Add to Google Calendar” button.
• The same process applies when sessions are updated or rescheduled.

Data Storage

• We store only the Google Calendar event ID associated with the created event, solely for the purpose of updating or modifying that event if changes occur.

By clicking “Add to Google Calendar,” users explicitly consent to this use of the Google Calendar API.

International Data Transfers

If you access the Website from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

Your Choices and Rights

You may:

• Control or withdraw cookie consent through CookieBot
• Limit the information you voluntarily submit through the Website
• Contact us regarding questions about this Privacy Policy

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this Website with a revised effective date. Continued use of the Website after such changes constitutes acceptance of the updated policy.

“Non-personal information” means information that does not permit us to specifically identify you by your full name or similar unique identifying information such as an address or telephone number.  Like many other websites, this website uses “cookie” technology and similar technology to gather non-personal information from our website visitors such as which pages are used and how often they are used, and to enable certain features on this website.

You may disable these cookies and similar items by adjusting your browser preferences on your computer at any time; however, this may limit your ability to take advantage of all the features on this website. Keep in mind that cookies are not used to collect any personal information and do not tell us who you are.

We may also collect other forms of non-personal information such as what web browsers are used to read our website and what websites are referring traffic or linking to our website. Aggregate and de-identified data regarding website users is also considered non-personal information. We use this data to monitor aggregate usage metrics such as total number of visitors, traffic, usage, and demographic patterns of our visitors, to improve our website structure, content and your user experience, and to perform other business activities as needed.

“Personal information” means information that specifically identifies you as an individual, such as your full name, telephone number, e-mail address, postal address, or certain account numbers. This website may include web pages or registration forms that give you the opportunity to provide us with personal information about yourself. You do not have to provide us with personal information if you do not want to; however, that may limit your ability to use certain functions of this website or to request certain services or information.

We may combine personal information that you provide us through this website with other personal information held by the Company, including with affiliates or our vendors. For example, if you have purchased a product or service from us, we may combine personal information you provide through this website with information regarding your receipt of the product or service and information we receive from affiliated entities and other sources.

We may use personal information for a number of purposes such as:

• To respond to an e-mail or particular request from you.
• To personalize the website for you.
• To provide you with information that we believe may be useful to you, such as information about products or services provided by us or other businesses.
• To comply with applicable laws, regulations, and legal process.
• To protect our rights, the rights of affiliates or related third parties, or take appropriate legal action, such as to enforce our website terms of use.
• To keep a record of our transactions and communications.
• As otherwise necessary or useful for us to conduct our business, so long as such use is permitted by law.

You understand and specifically agree that we may use personal information to contact you through any contact information you provide through this website, including any email address, telephone number, cell phone number, text message number, or fax number. We may keep and use your personal information in the course of regular business activities for a reasonable period of time.

We share and give access to personal information to our employees and agents in the course of operating our businesses. For example, if you sent us an e-mail asking a question, we would provide your e-mail address to one of our employees or agents, along with your question, in order for that person to reply to your e-mail. We may also share personal information with other affiliates or business units within the Company.

We also share and give access to personal information to our franchisees, affiliates and other companies that collaborate with us or perform services on our behalf.   For example, we may hire outside companies to help us send and manage e-mail, manage survey programs, or host or operate our website or mobile applications.  We may hire or collaborate with outside companies to conduct campaigns and promotions.  In such cases, we may share your personal information with them so that we or such companies can send you promotional communications about products or services. These companies may be located outside of the United States.

If we share or give access to personal information to outside companies we require them to use the personal information for the limited purposes for which we shared the information. If you believe we or any company associated with the Company has misused any of your information please contact us immediately and report such misuse.

We may share personal information if all or part of the Company is sold, merged, dissolved, acquired, or in a similar transaction.

We may share personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules, or engage in behavior that is harmful to other visitors, or is illegal.

If you submit information or a posting to a chat room, bulletin board, or similar “chat” related portion of this website, the information you submit along with your screen name will be visible to all visitors, and such visitors may share with others. Therefore, please be thoughtful in what you write and understand that this information may become public.

Portions of this website may permit you to create and view a personal profile and related personal information. If this function is available, we will include a link on the website with a heading such as “My Profile” or similar words.

You have the right to lodge a complaint with a supervisory authority. Use the “Contact Us” section below for purposes of inquiring about your rights or to raise any concerns.

You may contact us to find out if we are processing your personally identifiable information. If we are, you can ask us what Personally Identifiable Information (PII) of yours we hold and what we do with your data. If you would like, we can also provide you (or, where technically feasible, your chosen third party) with a copy of any Personally Identifiable Information that we hold about you, subject to a fee specified by law (not to exceed the reproduction cost of such document).

We may decline a request for access to or correction of PII in circumstances prescribed by the certain applicable regulations, and if we do, we will provide you with a written notice that sets out the reasons for the refusal (unless it would be unreasonable to provide those reasons) and the mechanisms available to you to make a complaint.

In addition, you may: (i) request access to and rectification or erasure of your PII, (ii) request restriction of processing your PII, and (iii) withdraw your consent at any time. If you provide a notice to us regarding your exercise any of the above rights, we will forward your notice to other authorized parties which are holding and processing your PII, where appropriate.

We use appropriate physical, electronic and procedural methods designed to protect the security and integrity of information submitted through this website. Due to the nature of the Internet and online communications, however, we cannot guarantee that any information transmitted online will remain absolutely confidential, and we are not liable for the illegal acts of third parties such as criminal hackers.

Most e-mail, including any e-mail functionality on our site, does not provide a completely secure and confidential means of communication. It is possible that your e-mail communication may be accessed or viewed inappropriately by another Internet user while in transit to us. If you wish to keep your information completely private, you should not use e-mail. We may send e-mail communications to you regarding new products or services or other topics. Crestcom International, LLC may send electronic newsletters, notifications of account status, and other communications such as information marketing other products or services offered by us, on a periodic basis.

We will not intentionally collect any personal information from children under the age of 13 through this website. If you think that we have collected personal information from a child under the age of 13 through this website, please contact us via e-mail or mail to the contact information provided below in Contact Us.

Email Communication Terms and Conditions

We require that your emails comply with the US CAN-SPAM Act.  In addition to CAN-SPAM rules, you must comply with the anti-spam laws of the countries your recipients live in. So if you are sending to United Kingdom residents and United States residents, check the UK spam laws to make sure you’re also UK compliant.

SMS Text Message Communication Terms and Conditions

I give Crestcom International LLC my express written consent to contact me via SMS text message. I understand that I will receive several text messages over the next five weeks with information about purchasing a Crestcom franchise and scheduling a meeting with a Crestcom Franchise Development Coach. Standard text message and data rates apply. To opt-out of text messages from Crestcom International, text STOP back to our number.

SMS Text Message Summary:

• Four text messages over the course of 30 days.
• News, information, and updates about purchasing a Crestcom franchise and scheduling a call with a Franchise Development Coach
• Standard text messages and data rates apply